Legal
Privacy & Terms
Privacy policy
Desified Auto ("we", "us") respects your privacy. This policy explains what we collect and why.
What we collect. When you submit a form on this website — an enquiry, a request, a sell-your-car submission or a merchandise order — we collect the details you provide, such as your name, phone number, email address, city, vehicle details and any photos you upload. We also keep basic technical information such as your IP address and browser type to protect the website from abuse.
How we use it. We use your information only to respond to you, to prepare valuations and offers, to process orders and to keep you updated if you have asked us to. We never sell your personal information.
Sharing. Your details are shared only with our team and with service providers who help us operate this website and send email, and only as needed to serve you. Where you ask for finance or insurance assistance, we will share relevant details with the lender or insurer only with your consent.
Retention. We keep enquiry records for as long as needed to serve you and to meet legal obligations, after which they are deleted.
Your choices. You can ask us to access, correct or delete your information at any time by contacting us using the details on this page.
Cookies. This website uses only essential storage — for example to remember your shopping bag. If analytics are enabled, they are used in aggregate to improve the website.
Terms
All vehicles are offered subject to prior sale. Specifications, features, kilometres and history are described in good faith but must be verified by the buyer before purchase. Prices may change without notice and a sale is only confirmed once a written agreement is signed and payment is received.
Merchandise orders placed on this website are order requests. An order is confirmed only once our team has confirmed availability and payment has been received. Size exchanges are accepted within 7 days of delivery for unworn items with tags attached.